Customer Relationship Management
Strengthen your relationship with your customers and empower your sales department with a powerful tool.
It adapts to your needs and provides you with complete and intelligent information that will enhance your business profile.
Get the organization and readiness that until today only big businesses with numerous personnel could demonstrate.
The easy and flexible using environment, along with the possibility of automating internal corporate processes, makes everyday life easier. It also increases productivity of corporate resources involved in interaction with existing/potential customers, while ensuring corporate rules through the approval process. Features such as easy cleanup of sales opportunity lists, not affect the existing basis, but can be incorporated in the existing/potential customers list, using flexible ways for their assignment via automated approval flows.
Printings that can be displayed either in paper form or as browse screens. Use the B.I. capabilities of PYLON and keep yourself informed with Pivot Tablets. Enrich your personal dashboard with selected KPIs (Key Performance Indicators). Create your prints easy and fast with the Easy Report Generator. All printing can be exported to all major formats of MS Office, and also be automatically attached to email.
The application manages in total all those actions accompanying its commercial activity, by creating a “measurable corporate memory”. It provides integrated and flexible statistics that give the possibility for “BI” in order to response on time to potential problems or identify new opportunities.
Follow the whole procedure of sales, from the initial contact to the final offer and billing. Create a personal relationship with the customer through after sales communications, before and after sale appointments, pre and post-sale meetings, and other personal actions such as greeting cards or interaction in social media.
A unique personalized user-experience. With Roaming UI (User Interface) you just login from any workstation, wherever you are and you will immediately work in your personal user-interface. With all your options-customizations, your own dashboard with the financial indices and information you want to monitor, personal menu and much more!
The registration of all actions is designed especially to minimize the registration time. Keep yourself informed on time about yours or your department’s day’s work. Organize neatly your schedule by planning actions in total, and manage resources assignments by taking into consideration all the necessary information.
Is communications via telephone a large part of your life? The application provides you with the ability to connect with the call center. It also provides a specialized screen for telemarketing in order to spent less time in the process and more time in communication and a successful customer relationship.
